Policies
Terms and Conditions
1. Introduction
The following terms and conditions ("Terms of Use") govern your use of or access to Adventus.io ("Website"), including all content, information, and functionality displayed or available through the Website, as administered by Adventus Education Pte Ltd ("Adventus Education," "we," or "us"). By accessing our services directly or indirectly made available online, through any mobile device, or through any other platform, by email or by telephone and/or by creating an account, you acknowledge and agree to have read, understood and agreed to the Terms of Use set out below (including the Privacy Policy).
2. Modification to the Terms of Use
These Terms of Use are effective from 1 April 2019 and replaces any previous versions. We reserve the right to alter or otherwise make changes to these Terms of Use. We will notify you of any changes by posting the revised Terms of Use on our Website. You acknowledge that any use of the Website is subject to the most recent version of the Terms of Use posted on the Website at the time of your use. Changes take effect as soon as the Terms of Use are posted.
3. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we may collect, store and use your personal information from and about you when you visit our Website. This Policy applies to any personal information that is gathered when you use our services or visit our Website. Please go to the relevant section for further information.
4. Scope of Service
Through our Platform/Website, Universities are connected with students who are seeking to make international study decisions and vice versa.

By making an application through Adventus Education, you do not enter into a direct (legally binding) contractual relationship with the University at which you apply. From the point at which you make your application, we act solely as an intermediary between you and the University, transmitting the details of your application to the relevant University.

You are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our Website for any commercial or competitive activity or purpose.
5. Accuracy of Information
When providing our services, the information that we disclose is based on the information provided to us by Universities/Colleges directly or obtained through their websites. Adventus Education believes but does not guarantee that all of the information that appears on the Website or in any email or other alerts of communications provided in the connections with the Website is accurate. We cannot be held responsible for any errors, any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information.
6. Third Party Links
Our Website may contain links to other websites ("Third Party Links") that we provide solely as a convenience to you during your use of the Website. Adventus Education does not endorse such websites and is not responsible for any content contained therein. Any access to Third Party Links should be at your own discretion and risk.
7. Liability
Adventus Education makes no representations or warranties of any kind, express or implied as to the operation of our Website or the information, content, materials or products included on our Websites, except as otherwise provided under applicable laws.

Neither Adventus Education, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages arising out of, or in relation to, the use of our Websites. This limitation applies to direct, indirect, consequential, special, punitive or other damages suffers, as well as damages for loss of profits, business interruption or the loss of data or information
8. Jurisdiction
These Terms of Use and the Websites are governed by and construed in accordance with the law of Singapore. If you access Adventus Education's website from outside Singapore you must comply with all laws in that country which apply to that access and use.

If a dispute arises, you agree to submit to the non-exclusive jurisdiction of the courts of Singapore except in relation to an application for any injunctive relief sought by Adventus Education. 

Privacy Policy
Effective: 1 April 2019
Your privacy is important to us and we are committed to responsibly handling your personal data taking all reasonable steps to protect your information from misuse and to keep it secure. We believe it is important to inform you about how we will use your personal data and we encourage you to read this Policy carefully. You can find information about how, whether, and why we collect and use your personal information on our Website. We have divided the Policy into different sections.
SUMMARY
Who We Are Scope Personal Information We Collect How we collect your information How we use your information How We Share Your Data Purpose of processing Your Data Important notice in relation to fraudulent documentation Security of your information Age Limitations Data Retention Your Rights Accuracy, access and correction What to do if you have a complaint Other Websites Revision of our Privacy Policy How to contact us
Who We Are
Adventus Education is a global digital platform that streamlines the International Student Recruitment process.

Our business is based in Singapore and have we satellite offices worldwide.

Adventus Education Pte Ltd, 105 Cecil Street #15-01, The Octagon, Singapore 069534 is responsible for using your personal data, together with other related Adventus Education companies. Adventus Education and the other related Adventus Education company will be referred to hereafter as 'Adventus Education' or 'we'.
Scope
This privacy Policy applies to all personal data that is collected and used by us when you create an Adventus Education account when you visit or use the websites, applications, or other services of Adventus Education ('Services'), participate in events or contests of Adventus Education or interact with us through social media or otherwise. For purposes of this privacy Policy, 'personal data' means any information through which we can identify you, as further described below in Personal Data We Collect.

This Privacy Policy sets out how we collect, store, use and disclose your personal data. You understand that through your use of the Services you consent to the collection and use (as outlined in the Privacy Policy) of this information, including the transfer of this information to the United States, and/or other countries for storage, processing and use by Adventus Education and its affiliates.

If you do not agree to any of the provisions of this Privacy Policy, you should not use Adventus Education's website, services, lodge an Adventus Education application, or provide Adventus Education with any personal data.

By visiting the Adventus Education website, submitting an application, or using any of our services or providing us with your information, you agree to your information being collected, held, used and disclosed as set out in this Privacy Policy.
Personal Data We Collect
Where practicable, we will give you the option of interacting with us anonymously or using a pseudonym. We collect the personal data necessary for us to provide you with the services you have requested from us, and to manage your Adventus Education application (jointly referred to as "Personal Data"). You do not have to provide us with your personal data, but if you do not do so, we may not be able to provide you with some or all of our services.

By disclosing personal data to Adventus Education, you are consenting to its collection. If Adventus Education receives unsolicited personal data about you, this personal data may be included in your Adventus Education application. This may include personal or sensitive information that Adventus Education could not have solicited from you. Adventus Education may choose to destroy unsolicited personal data about you that is not relevant to Adventus Education's functions.

The personal data that you are currently required to provide to lodge an Adventus Education application includes:
General:
  • full name (including any previous name(s))
  • address(es) (including any previous address(es))
  • date of birth
  • email address
  • telephone number(s)
  • qualification information
  • gender
  • citizenship/residency status
  • English proficiency
  • preferences
Special Categories of Personal Data
Adventus Education also collects additional statistical and demonstrate data:
  • highest education level of parent(s)/guardian(s)
  • language spoken at home
  • country of birth
  • number and gender of parent(s)/guardian(s).
You also currently have the option of providing other personal data including:
  • current or previous employment details
  • professional certifications and memberships
  • details of an authorized person
  • sensitive information (including health information) when seeking special consideration in relation to any of Adventus Education's services.
From time to time you may have the option to participate in surveys or other activities intended to improve Adventus Education's Services, which may involve providing additional personal data. Your participation in such activities is subject to your consent.
How we collect your information
Adventus Education also collects additional statistical and demonstrate data:
  • Adventus Education application and website
  • email
  • telephone
  • written correspondence
  • in person
  • via social media
Whenever possible, Adventus Education will collect your personal data directly from you. However, in some situations, Adventus Education will collect information that may include your personal data from a third party. These third parties include:
  • institutions, including secondary institutions, where you have studied or where Adventus Education reasonably believes you may have studied
  • Authorities that Adventus Education reasonably believes may hold results pertinent to your application
  • Government bodies, departments and agents
  • Admission centers
  • third party verification services
In addition, by providing the details of an authorized person to Adventus Education (such as an agent), you are consenting to the collection of your personal data from your authorized person.
How We Use Your Personal Data
We only use your personal data for the purpose for which it was provided to us, related purposes, purposes for which you consent, and as otherwise required or permitted by law.

Such purposes include:
  • provision of information about any of Adventus Education's services that may be relevant to you
  • provision of information about institution services which may be relevant to you
  • responding to your enquiries
  • to identify you when you log into Adventus Education's online services or otherwise contact Adventus Education
  • providing you with services you have requested
  • processing your Adventus Education application to determine your eligibility for courses
  • advising you about subject prerequisites
  • maintaining/administering your application
  • processing payments you have authorized
  • any other purposes identified at the time of collecting your information.
We will only use your sensitive information for the purposes for which it was initially collected, other directly related purposes or purposes to which you otherwise consent.
How We Share Your Data
Where appropriate we may disclose your personal data to third parties as required to process your Adventus Education application or to provide you with other services.

In addition, by providing the details of an authorized person to Adventus Education, you are consenting to the disclosure of your personal data to your authorized person.

Your personal data may be disclosed to third parties including:
  • institutions that participate in Adventus Education
  • institutions, including Secondary institutions, where you have studied or where Adventus Education reasonably believes you may have studied
  • mail centers and other similar service providers
  • Government bodies, departments, agents
On occasion, Adventus Education may disclose your personal data to entities located outside Singapore in order to process your Adventus Education application or to provide you with other services. You acknowledge that, by agreeing to the disclosure of your information to these entities outside of Singapore, Adventus Education will no longer be required to take reasonable steps to ensure the overseas recipient's compliance with privacy laws in relation to your information and we will not be liable to you for any breach of privacy laws by these overseas recipients and, on this basis, you consent to such disclosure.

We will only disclose your sensitive information for the purposes for which it was initially collected, other directly related purposes, purposes to which you consent, and as otherwise permitted or required by law.
Purposes of processing Your Data
Adventus Education is allowed to process personal data for this purpose to pursue its own legitimate interests or those of the educational institutions; with the legitimate interests being Adventus Education to be able to communicate with you for providing the best service it can to align you with the educational institutions of your choice.
Cookies Statement
A cookie is a small data file that is placed on your computer or mobile device when you visit a website. Website owners widely use cookies in order to make their websites work, or to work more efficiently, as well as to provide reporting information. We and our third party providers use cookies to:
  • Personalise your visit to our website (as a cookie allows a web server to 'remember' visitors on subsequent visits without having to prompt them for information previously supplied. A cookie can also remember courses previously viewed by a site visitor)
  • Provide information about Adventus Education to you while you browse
  • Obtain non-identifying information about your demographic group and general interests.
Important notice in relation to fraudulent documentation
Adventus Education may and disclose your personal data without following the provisions in this Privacy Policy where Adventus Education has reason to suspect that you have engaged in serious misconduct in relation to Adventus Education's functions, if the use or disclosure of the personal data is necessary in order for Adventus Education to take appropriate action in relation to the misconduct.

Adventus Education considers the provision of fraudulent documentation to be serious misconduct in relation to Adventus Education's functions. Therefore, if Adventus Education has reason to suspect that you have presented fraudulent documentation of any kind, Adventus Education may use or disclose your personal data in a manner inconsistent with this Privacy Policy to the extent required to undertake an investigation into that documentation and to take appropriate action in light of the outcome of the investigation.
Security of your information
We will take reasonable steps (including any measures required by law) to ensure your information is protected and secure.

For any payments you make via our websites, over the telephone or face to face, we use a recognized payment service provider that is required to take reasonable steps to protect your information. We also take reasonable precautions to ensure that any information you provide to us through our websites is transferred securely.

However, no data protection and security measures are completely secure. Despite all the measures we have put in place, we cannot guarantee the security of your information, particularly in relation to transmissions over the internet. Accordingly, any information which you transmit to us is transmitted at your own risk. You must take care to ensure you protect your information (for example, by protecting your Adventus Education user names and passwords) and you should notify us as soon as possible after you become aware of any security breaches.
Age Limitations
Our online Services are not directed to children under 13 years of age. If you believe we have collected information about a child under the age of 13, please contact our privacyofficer@adventus.io so that we may take appropriate steps to delete such information.

If you are at least 13 but under 16 years of age, please get the consent of your parent or legal guardian before you give us any personal data about yourself. Your parent or guardian should contact Adventus Education and provide us with their name, email address and any other identifying information that we may request. Adventus Education needs this information in order to verify that they have provided the necessary consent. We may follow up by phone or other means in some circumstances. If you are at least 13 but under 16 years of age, do not contact us or provide us with any personal data until after your parent or guardian has sent us an email consenting to your contact and provision of such information.
Data Retention
Adventus Education retains your personal data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to complete your application, send you the newsletters you subscribed to, to provide you with customer service, answer queries or resolve technical problems, etc.), unless a longer period is necessary for our legal obligations or to defend a legal claim.

If you have created an Adventus Education account with us, we will delete that account and your personal data upon your request or 30 days after it has become inactive. We will consider your account 'inactive' when you haven't used your Adventus Education account for a period of 2 years. Before your account becomes inactive, we will notify you to use your Adventus Education account to prevent your account from being inactive. When we cancel your account, your personal data will be deleted. If we need to store certain types of your personal data for a longer period due to legal requirements, we will store such data in accordance with the mandatory periods.
Your Rights
You have the following rights concerning your personal data: right to be informed, right of access, right of rectification, right to erasure, right to restrict data processing, right to object against automated decision making and profiling and your right to data portability. If you would like to contact us regarding any of these rights, please email us at privacyofficer@adventus.io

To the extent that we are relying on our legitimate interests to use your personal data, you also have the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims).

Without undue delay and not later than within a month, we will respond to your request to invoke your rights consistent with applicable law.

You may revoke your consent for receiving marketing communications at any time, free of charge by following the instructions in any marketing communication. You can also control these preferences in your profile settings. Adventus Education will then stop applying the research results to you at an individual level and will stop sending you marketing communications.

In case you may have a question or complaint about how we process your personal data, you can send an email to privacyofficer@adventus.io. Alternatively, you may consider lodging a complaint with a supervisory data protection authority.
Accuracy, access and correction
We take reasonable steps to ensure the information we collect and hold about you is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your information or corrections required to the information we hold about you. You can notify us of a change to your information in the following ways:
  • telephone: +61 1300 083 439
  • email: privacyofficer@adventus.io
  • in person: By appointment 105 Cecil Street #15-01, The Octagon, Singapore 069534
  • written correspondence: Attn: Privacy Officer, 105 Cecil Street #15-01, The Octagon, Singapore 069534
Adventus Education will, upon request, provide you with access to the personal data we hold about you unless otherwise required or permitted by law. Access to personal data must be made in writing by completing a Privacy Enquiry/Complaint Form. A service fee may be charged for retrieving and sending the information to you. If you require another means of accessing your personal data Adventus Education will facilitate this request as long as it is reasonable.
What to do if you have a complaint
If you wish to make an enquiry about a possible breach of this Privacy Policy or would like to lodge a formal complaint, you can contact us by:
Enquiry
  • telephone: +61 1300 083 439
  • email: privacyofficer@adventus.io
  • written correspondence: Attn: Privacy Officer, 105 Cecil Street #15-01, The Octagon, Singapore 069534
Formal complaint
Formal complaints about a breach of this Privacy Policy must be made in writing. Adventus Education reserves the right to request any supporting evidence and/or information to substantiate the complaint/breach.

We will refer your complaint to the responsible officer at Adventus Education, who will investigate the issue and determine the steps we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the determination in relation to your complaint.

If you are not satisfied with our determination, you can contact us to discuss your concerns or make a complaint to the Singapore Personal Data Protection Commission.
Other Websites
The Website may contain links to other websites ("Third Party Links") that we provide solely as a convenience to you during your use of the Website. Adventus Education does not endorse such websites and is not responsible for any content contained therein. If you decide to access any Third Party Links, you do so entirely at your own risk.
Revision of our Privacy Policy
Adventus Education reserves the right to revise this Privacy Policy or any part of it from time to time. Please review this Policy periodically for changes. If we make significant changes to this Policy, we will notify this change by putting a notice on our public website

Your acceptance of the revised Privacy Policy is constituted by your continued use of our services or website, or the provision of further personal or sensitive information to us after this Privacy Policy has been revised.
How to contact us
If you have any questions or concerns about this Privacy Policy or its implementation, please email privacyofficer@adventus.io
Corporate Privacy Policy
Adventus Education collects, holds, processes, uses, transfers and discloses personal data, including sensitive information, about individuals to enable it to function as a provider of admission services. This personal data must be afforded appropriate and adequate protection as required by GDPR. You understand that through your use of the Services you consent to the collection and use (as outlined in the Privacy Policy) of this information, including the transfer of this information to the United States, and/or other countries for storage, processing and use by Adventus Education and its affiliates.

Adventus Education discloses personal data about an individual to selected third-party entities to assist Adventus Education in providing its services, and/or to allow those third parties to provide services to that individual. Adventus Education may disclose personal data by making it accessible in person, by email, or telephone. Adventus Education may also disclose personal data by granting access to the Adventus website of other services or databases as made available by Adventus Education from time to time.

This Policy sets out the obligation of third parties who access, use or store personal data disclosed by Adventus Education. If a third party does not agree to comply with this Policy it should no longer access, use or store personal data disclosed by Adventus Education.

Compliance with this Policy does not guarantee access to the personal data. Adventus Education grants access to personal data on a case-by-case basis. Failure to comply with this Policy may lead to the withdrawal of access to the personal data, but refusal or withdrawal of access may also occur as a result of factors unrelated to compliance with this Policy.

Nothing in this Policy has the effect of:
  • obliging Adventus Education to disclose, or to continue to disclose, the personal data; or
  • limiting Adventus Education from withdrawing, limiting, altering or attaching conditions to access the personal data.
Authorized purposes
Third parties may only use personal data disclosed by Adventus Education to the extent necessary to achieve authorized purposes. The authorized purposes for which personal data disclosed by Adventus Education may be used are:
  • any purpose for which the third party has secured the prior consent of the individual to whom the personal data relates
  • processing applications for admission to courses
  • carrying out checks to determine eligibility for courses for which the individual has applied
  • allocating tertiary places to eligible applicants
  • communicating with prospective students
  • carrying out research or performing analysis that does not involve the identification of specific individuals
  • dealing with a specific tertiary application enquiry made by the individual to whom the personal data relates or made by an authorized representative of that person
  • any other purpose for which prior written authorisation is obtained from Adventus Education.
Depersonalized or aggregate data
From time to time Adventus Education provides aggregate, non-personal data to third parties for research and marketing purposes. It is a condition of accessing this information that no data-matching or data-merging is conducted which has the effect, or may have the effect, of extracting personal data from the aggregate data. Any personal data discoverable in aggregate data is subject to this Policy and must only be used for the authorized purposes outlined above.
Security of personal data
The third party must take reasonable steps, to the satisfaction of Adventus Education, to ensure that personal data disclosed by Adventus Education is protected against misuse, interference, loss and unauthorized access, modification and disclosure. The third party must ensure that each of its employees who access, use or disclose personal data are aware of and comply with the obligations under the Policy when they are accessing, using or disclosing the personal data. If the third party becomes aware of any misuse, interference, loss, or unauthorized access, modification or disclosure of personal data disclosed by Adventus Education, the third party must immediately notify Adventus Education.

Third parties may store the personal data in a secondary database to the extent necessary to undertake an authorized purpose. If the personal data is held in a secondary database, the third party must maintain appropriate logs of all personal data accessed by employees. If the nature of the database prevents the maintenance of such logs, the third party must restrict access to the database using appropriate security measures and maintain records of the individuals with current and previous access to the database. If requested by Adventus Education, the third party must provide Adventus Education with access to these logs or records within seven (7) days of the request.

The third party must take reasonable steps to update personal data if notified by Adventus Education that the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading taking into account the purpose for which the information is held by the third party. The third party must take reasonable steps to destroy or de-identify personal data that is no longer required to fulfil the purpose for which it was disclosed by Adventus Education.
Further disclosure
An employee of a third-party entity to whom personal data is disclosed by Adventus Education may further disclose that personal data to other employees of that entity as necessary to undertake activities directed related to an authorized purpose.

Personal information disclosed by Adventus Education must not be further disclosed outside the third-party entity without prior express written permission of Adventus Education, or consent of the individual to whom the personal data relates.
Direct Marketing
Adventus Education participants may use personal data (excluding sensitive information) disclosed by Adventus Education to communicate directly with an individual who has that institution listed as a current preference on an Adventus Education application at the date of the communication. This communication must be consistent with other relevant Adventus Education policies.

Adventus Education participants may not use sensitive information disclosed by Adventus Education to communicate with an individual about goods or services without the prior permission of Adventus Education.

If Adventus Education gives written notice to an Adventus Education participant that an individual has requested to no longer receive direct marketing from that Adventus Education participant, the Adventus Education participant must cease all such direct marketing using personal data disclosed by Adventus Education to that individual within thirty (30) days of receiving notice from Adventus Education.
Withdrawal of access
If Adventus Education determines that the third party has breached this Policy, Adventus Education may withdraw access to some or all of the personal data. Adventus Education may also require the third party to return and/or securely destroy personal data previously disclosed by Adventus Education. It will be at Adventus Education sole discretion whether it requires the personal data to be returned or destroyed.
Changes to this Policy
Adventus Education reserves the right to amend this Policy from time to time. Any changes to this Policy will be posted on the Website and any use of the Website is subject to the most recent version of the Policy posted on the Website at the time of your use. Changes take effect as soon as the Policy is posted. Printed copies of this Policy are uncontrolled.